Last updated: March 1, 2026
This Privacy Policy describes how CataniaCar ("we", "us", "our"), operating at cataniacar.com, collects, uses and protects the personal information you provide when using our car rental aggregation service. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and applicable Italian and European Union data protection laws.
1. Information We Collect
When you use our website and car rental booking service, we may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, date of birth, driving license details, passport or ID number, and payment information (credit card, debit card details) as provided during the booking process.
Booking Information: Rental dates, pickup and return locations, vehicle preferences, selected extras (insurance, child seat, GPS), and booking reference numbers.
Technical Information: IP address, browser type and version, operating system, referral source, pages visited, duration of visit and navigation paths collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
Booking processing: To process your car rental reservation, communicate booking confirmations and vouchers, and facilitate the rental transaction with our partner rental companies.
Customer service: To respond to your inquiries, provide support and resolve any issues related to your rental.
Service improvement: To analyze website usage, improve our services and user experience, and develop new features.
Marketing: With your consent, to send you promotional offers, newsletters and information about our car rental services. You can opt out at any time.
Legal compliance: To comply with applicable laws, regulations and legal obligations.
3. Data Sharing with Third Parties
We may share your personal data with the following categories of third parties:
Rental companies: We share your booking details and personal information with the car rental company that will provide your vehicle. This is necessary to fulfill your reservation.
Payment processors: Your payment information is processed by secure third-party payment processors that comply with PCI DSS standards.
Analytics providers: We use analytics services (including Yandex Metrica) to understand how visitors use our website. These services may collect anonymized data about your browsing behavior.
We do not sell, trade or rent your personal information to third parties for marketing purposes.
4. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how you interact with our site. We use the following types of cookies:
Essential cookies: Required for the website to function properly, including session management and security.
Analytics cookies: Help us understand visitor behavior and improve our website (e.g., Yandex Metrica).
Functional cookies: Remember your preferences such as language and currency settings.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure and restricted access to personal information.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Booking records are typically retained for 3 years after the rental date. After this period, your data is securely deleted or anonymized.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request correction of inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data under certain circumstances.
Right to restriction: You can request that we restrict the processing of your data.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to object: You can object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete the information immediately.
9. Links to Third-Party Websites
Our website may contain links to third-party websites, including those of our partner rental companies. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
CataniaCar
Email: [email protected]
Website: cataniacar.com